Installation and Troubleshooting
Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Apart from having more resources, a good reason why you could get your own web server and use it instead of a shared hosting plan is the fact that you'll be able to install and run a wide variety of software. With a shared account, you'll be able to use apps, that do not require root access and are not installed server-side, so in case you require particular software for your sites, you can't install it on a shared web server. This isn't the situation with a hosting server of your own where you'll be able to install whatever you wish. The downside is that you may not have much experience and handling your own server is more complex that managing a shared hosting account in which the company handles the majority of things. This is why we offer another service for our server packages called Installation & Troubleshooting and you can reap the benefits of it any time that you come across any problems with the supervision of your hosting server.
Installation and Troubleshooting in Dedicated Web Hosting
You'll be able to add the upgrade to any one of the Linux dedicated servers hosting packages
which we offer at any time that you need it. In the event that you need any custom work from our administrators as soon as your web server is ready, you'll be able to acquire the upgrade during the server signup procedure, or if you need something to be done later on, you can add the upgrade from your billing CP. The Installation & Troubleshooting service offers an hour of work from our administrators on your server, so in the event that you come across any issues to install a third-party software or some program gives errors and doesn't work the way it should, our professionals can help you in a very timely manner. If a task takes less than 1 hour, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is ideal in case you do not have a lot of experience with managing a server or if you use our Managed Services upgrade, but you run out of the half an hour custom work it comes with.