A 99.9% Server Uptime
Our cloud hosting system is based on a secure, premium–quality hardware configuration and a significantly tweaked Linux version. That’s why, no matter what your website is, or how many site visitors you have, or even in case there’s a DDoS assault, our servers will stay up and running and your websites will stay visible online.
All our Linux cloud hosting packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also built our very own internal network in each one of our datacenters. Everything is based on first–class hardware components built by Juniper. What’s more, on each single router, we’ve configured a firewall with an elaborate algorithm in an effort to sieve all dubious requests.
Therefore, in all our datacenters – in our USA located data center, in our United Kingdom located data center, in our Finland located data center, in our East Europe located data center and in our Australia located data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting plans in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your money at stake, you cannot feel really secure. This is the reason why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. If you don’t feel happy with our hosting service or in case you would like to get a more powerful hosting solution, like a Linux VPS hosting packages or a Linux dedicated servers hosting packages – you’ll get a full refund, without any obscure costs or return charges.
24/7 Technical Support
In case you operate a hosting company, your support engineers are of supreme importance. That is the reason why we have conscientiously chosen a very trained group of tech support engineers, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with all our web hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are answered in less than 1 hour and our average response time is below twenty minutes!