Q: What does the web site migration service consist of? Will my site be secure?
A: The web site migration service available at Kanbes IT Solutions is totally free of cost and consists of transferring all your web files, databases and emails from your current hosting provider to your brand new web hosting account with us. We will also revise all the settings needed for your sites to be fully functional on our next–generation cloud hosting platform.Our techs are completely capable of transferring any kind of site. With years of practical experience in the industry, they are well–versed in the specificities of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom–made web application with numerous custom libraries is as elementary as moving a plain WordPress–based blog.
Q: How long will the website migration process take?
A: While we cannot give you a precise time interval, since there are lots of factors, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll give our best to migrate your website within 48h, and in some cases – within 24h (if the website content is not large).
Q: Do you need anything from me before you start transferring my web site?
A: We do not need any private information. We will require, however, the login information for your old web hosting account and the name of the site that you wish to transfer.
Q: My present web hosting account has delicate info inside. How can I rely on you?
Q: Will my web site be unavailable during the migration?
A: Your web site will work exactly like it did before with your previous hosting provider. Once we have finished the migration, your web site will be configured to work on our platform and we will alert you to preview it. If everything is functioning correctly, all you will need to do is update the name server resource records corresponding to your domain name. Your website will be transferred over to us without any downtime.
Q: Will my current web hosting provider need to do anything?
A: While we move your website content, your web hosting provider will not be aware of the transfer at all. We will never contact them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Basically, if we can access your Control Panel, we’ll be able to transfer your web site.The only platforms that we do not support are closed–source website building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.