Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Guarantee

  • Our technical support Dept is on duty round the clock to reply to each of your support requests. Every single ticket you post to us will be solved within less than one hour. If your situation demands help from one of our administrators, we will address the ticket to the person in charge and will let you know that the case is under control.

  • Top quality support service

  • Top–class Customer Help Service

  • We offer you 24x7x365 tech support via a ultra–fast ticket platform incorporated into your Control Panel. You can e–mail us all the time about any of the software applications that come pre–configured on your virtual server, which include the selected OS, the server admin panel and our custom designed Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Control Panel that is available without charge with the virtual server, you will discover an insightful Help section, incorporating everything you should be informed on when working with your web pages and software. We have added a wide range of how to content articles and video courses that demonstrate the general site supervision duties in an understandable manner.