Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support prompt is our main priority, so that we backup each Linux cloud hosting packages plan with a one hour ticket reply guarantee. The moment you post a ticket or post a message, our user customer assistance team will do their best to present the most adequate solution to your issue and to supply you with information promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is provided by a group of licensed experts who are ready to answer to your issue straight away. You can make contact with the tech support staff by launching a tech support ticket from your Control Panel or by sending us an e–mail. On working days, you can also call us on the phone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a detailed know–how base that is built–into all areas. In each part, you will find a Help control key that will load for you a variety of step–by–step guides on how to work with a certain function or conduct a selected action. Additionally, we have generated information video tutorials so you can get a better idea of the Control Panel’s interface.