Customer Support Channels
A 1–hour Response Guarantee
Providing outstanding support prompt is our main priority, so that we backup each Linux cloud hosting packages plan with a one hour ticket reply guarantee. The moment you post a ticket or post a message, our user customer assistance team will do their best to present the most adequate solution to your issue and to supply you with information promptly.
A Top–quality Support Service
Our assistance service is provided by a group of licensed experts who are ready to answer to your issue straight away. You can make contact with the tech support staff by launching a tech support ticket from your Control Panel or by sending us an e–mail. On working days, you can also call us on the phone or use the live chat service.
An Intuitive Help Section
The Control Panel gives a detailed know–how base that is built–into all areas. In each part, you will find a Help control key that will load for you a variety of step–by–step guides on how to work with a certain function or conduct a selected action. Additionally, we have generated information video tutorials so you can get a better idea of the Control Panel’s interface.