Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help section integrated into Kanbes IT Solutions’s Control Panel. It includes an ever–enlarging knowledgebase with frequently asked questions and exhaustive educational articles contributed by our qualified technical support team.

  • Top quality support service

  • Tutorial Video Clips

  • For those who would like to discover how to troubleshoot a typically experienced problem by watching a video lesson, we have added a compilation of video tutorials to our Control Panel. All the how–to videos are short and easy to follow. They offer step–by–step presentations of various website administration procedures.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 help desk support service with a 60–minute support ticket response time guarantee. A team of proficient techs will be available to you to reply to all the enquiries that you could have. During off–peak hours, a reply will be provided in even less than 20 minutes.